There is a professional process that you should go through as a small to medium-sized business when choosing an IT professional. So many companies choose San Francisco IT support based on friends, who they know, and who they trust. The reality though is that who you know and who you are friends with are probably not the best things to value when making a big decision such as one around your information technology.
The IT market, specifically with managed service providers, is one that is populated with some amazing talent. The services that are being offered by these managed service providers are best in class and are being offered at prices that scream value. That is why you always want to have your eyes open to what is available so that you and your company can benefit from the very best that the industry has to offer.
IT Service Provider Relationship
You never want to get too close to your San Francisco IT support company that you hire. What happens with so many companies is that they will hire an IT professional and he or she will begin doing work at the company. The relationship builds and you start to get a bit clouded in terms of your view of what the service provider is actually giving to your company.
When you make friends with an IT service provider, you begin to let your foot off the gas a bit in terms of your expectations. What they are offering you and the price you are paying for those services may not be the best that you can get, it may not even be close.
Avoid Being Comfortable
You always want to get in the habit of hunting for the best that is available in terms of MSPs. Never be afraid to think outside of the box and avoid being comfortable with the service provider that you have hired. He or she may know your company very well, but that should not excuse them from shoddy service or mistakes that have been made over a period of time.
Every now and then you should seek out the various IT providers in the industry to see what else is being offered by everyone. You may be surprised at the value that you can get from service providers as well as the new services that are being offered. The less that you are able to get comfortable, the better you are going to be able to assess the true job that your IT professional is doing.
If you are not satisfied with your current San Francisco IT support provider, then perhaps it’s time to let go and check out other options that will actually meet your business’ tech needs. Challenge the status quo and seek excellence and value all at the same time; you deserve it, your business deserves it! Contact our OneClick Solutions office if you have any questions about this blog, or you want to learn more about our services.